We are seeking a highly skilled and motivated Oracle Fusion Support Specialist to provide technical and functional support.
Key Responsibilities:
- Oracle Fusion Support & Troubleshooting:
- Provide ongoing support for Oracle Fusion HR modules, including Oracle HCM Cloud, Expense Management, and related HR applications.
- System Integration Management:
- Manage and support integrations between HR applications (Oracle Fusion) and other enterprise software (e.g., finance, payroll, time tracking systems).
- Configuration and Customization:
- Perform configuration changes and customizations to Oracle Fusion HR applications based on user needs, business requirements, and system upgrades.
- End-User Support & Training:
- Provide day-to-day technical support and guidance to end-users on HR applications and integrations.
- System Updates & Maintenance:
- Assist in system updates and patch management for Oracle Fusion and related HR applications.
- Testing & Quality Assurance:
- Perform user acceptance testing (UAT) for new features, patches, and system enhancements.
- Continuous Improvement & Optimization:
- Identify opportunities for process improvements within HR applications and integrations.
Skills & Competencies:
- Strong knowledge of Oracle Fusion HR applications, including configuration, functionality, and customization.
- Hands-on experience with integration tools (e.g., Oracle Integration Cloud, Web Services, SOAP/REST APIs).
- Proficiency in HR business processes, including employee records management, payroll, time and attendance, and expense management.
- Strong troubleshooting skills and the ability to resolve technical and functional issues in a timely manner.
