Skill : Oracle Fusion Cloud Environment & Access Administrator
Experience-5+Years
Location – Bangalore
User Access Co-ordination
To own and administer user access for the Tesco People and Finance transformation projects, predominately in Fusion SaaS, but also encompassing related PaaS and IaaS products. This activity includes: user account provisioning; role assignment; password resets; obtaining approvals in accordance with the defined process; and raising online support requests to provide access to cloud services (such as Developer Cloud Service). Additional responsibilities include assisting with the creation and management of test users, including knowledge of the hire process for employees and contingent workers within Fusion. To liase with internal project stakeholders and teams, as well as external supporting functions (OPC, OMCS).
- Knowledge of the following:
- Fusion SaaS
- WebLogic Administration Console
- Oracle Database
- Knowledge of Fusion Middleware (PaaS and IaaS) component stack
- Ability to prioritise incoming requests, taking into account urgency, severity and scope
- Creation and management of Oracle support SRs (Support Request) and RFCs (Request For Change)
- Maintenance of tracking documents via Excel
- Basic understanding of LDAP to understand and help diagnose issues relating to integration Fusion / AD integration and account creation
Clone Coordination
Management of interventions with Oracle Cloud Operations, Oracle Support and OMCS with regard to the P2T and T2T cloning processes, together with coordination of the downstream changes for PaaS and IaaS infrastructure. This involves the following types of activities:
- Monitor and check for notifications (clones, patches, outages)
- Check Cloud service portal
- HCM SFTP password resets via Cloud Service Portal
- Follow current cloning process for SaaS, PaaS & IaaS
- Perform any Post Cloning tasks
- Updating documentation and tracking
- Act as facilitators/gatekeepers for clone requests/issues
- Raise necessary SRs and RFCs for cloning
SaaS / PaaS / IaaS Patch Planning and Communication
- RFC Change analysis, scheduling and approval.
- Communication for environment changes and upcoming SAAS patching/deployments including coordination of the planning across all parts of the programme
- Managing environment usage and impacts with various Oracle and Tesco work streams
- Analysis of technical RFC's for PAAS and IAAS changes, such as eBusiness refresh and SOA schema refresh.
- Analysis and review of patch set updates for relevant software upon release within Oracle Support, in order to remain current and aligned across all PaaS and IaaS environments.
- Capacity analysis and forecast planning for growth, to reduce impact of capacity issues. To reduce project impact due to constant SR's for space increases once existing limitations reached, prior to DM capacity analysis six SR's raised and impact caused, since recommendation implemented zero SR's and impact.
- PAAS and IAAS database and application patch analysis, focusing on most appropriate patch levels and implications of recommended patches and patch bundles on the environments and existing patch levels.
- Understanding of the end-to-end architecture to assist the program with efficient and appropriate environment usage, such as shared components for Data Migration (MFTCS), recommendation of SOA partitioning and purging processes.
PaaS/IaaS Technical Specialization
- Change management liaison between project and OMCS infra - validating requests/changes, scheduling/approving across multiple stakeholders - Prod and non-Prod – People and Finance Programmes
- Connectivity management for Cross-service integrations - capturing requirements, sanity checking, co-ordinating with OMCS implementation team, validating - focus on People, assisting Finance.
- Technical Assistance to Dev teams on ad-hoc infra issues
Technical Assistance to OMCS teams on ad-hoc infra issues/planning - DR, connectivity, DevCS, security, sizing etc
