Job Description:
Role: Oracle Field Service Cloud Lead/Architect
Experience: 5+ Years
Location: Pan India
- Must have 5+ years of experience in implementing Oracle Field service cloud
- good understanding of the Field Service Cloud version 24C or latest capabilities
- Hands on experience in OFSC setups including message scenarios filters routing plugins
- Strong domain and process knowledge of Field Service
- Must understand end to end service flows including Oracle B2B Fusion Service Cloud and OFSC
- Ability to engage with different stakeholders understand requirements analyze the field service processes and deliver an Oracle Field Service cloud-based solution
- Ability to handle production incidents troubleshoot OFSC issues including integration issues deliver OFSC fixes and work with interfacing teams to resolve incident
- Experience in OFSC integration along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable
- Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
- Stakeholder Management
- Effectively communicating project status updates to key stakeholders including business users technical teams and senior management
- Requirements Gathering
- Collaborating with business stakeholders to identify and document detailed requirements.
