Oracle EBS L2 Functional Consultant

Hello,

Greetings from ZettaMine Labs Pvt Ltd!!

We are looking for Oracle EBS L2 Functional Consultant – AP / Procurement / Payments / Cash Management / iSupplier with exciting project opportunities.

Job Role: Oracle EBS L2 Functional Consultant

Location: Bangalore , Hyderabad , Noida , Chennai , Pune

Notice Period: Immediate / [Notice Period]

Experience: 10–12 Years

Relevant Experience: Strong hands-on experience in Oracle EBS R12 Functional Support, Accounts Payable, Procurement, Payments, Cash Management, iSupplier, P2P, Production Support, RCA, and Functional Troubleshooting.

Mandatory:

• 10–12 years of experience in Oracle EBS R12 Functional Support
• Strong hands-on experience in Accounts Payable (AP)
• Strong experience in Procurement and P2P cycle
• Strong experience in Payments and Payment Lifecycle
• Strong experience in Cash Management (CM)
• Hands-on experience with iSupplier
• Strong understanding of end-to-end financial process flows and accounting impacts
• Experience in AP operations, vendor management, invoice processing, invoice matching, and payment processing
• Strong understanding of AP Accounting
• Experience handling L2 functional support and medium to complex production issues
• Experience in functional troubleshooting, break-fix support, and data integrity issues
• Strong experience in Root Cause Analysis (RCA) and permanent issue resolution
• Experience supporting month-end / month-close activities
• Experience in Oracle production data issue resolution
• Understanding of interfaces into AP and Cash Management
• Experience monitoring integrations for data leakage and error handling
• Experience with Oracle SRs, patches, and issue follow-up
• Experience working in a 24x7 enterprise support environment
• Strong communication, problem-solving, and stakeholder management skills

Good-to-Have:

• Experience with SOP-driven production support and process automation
• Experience performing smoke testing after planned/unplanned system outages
• Experience supporting new enhancements/projects and Knowledge Transition (KT)
• Experience identifying opportunities to automate repetitive support activities
• Experience conducting training for power users
• Experience working with cross-functional technical and functional teams
• Experience with ITSM / Incident Management processes
• Experience handling critical priority production incidents
• Experience supporting month-end close in a 24x7 environment

Key Responsibilities:

• Act as the L2 functional escalation point for Oracle AP, Procurement, Payments, Cash Management, and iSupplier modules.
• Analyze and resolve medium to complex functional issues reported by users or L1 support.
• Perform technical troubleshooting of functional issues and understand interfaces into AP and Cash Management.
• Perform Root Cause Analysis (RCA) for recurring and non-recurring issues and support permanent fixes.
• Resolve functional break-fix incidents through permanent fixes or suitable workarounds.
• Handle and resolve production data integrity issues in Oracle EBS.
• Manage and follow up on Oracle SRs, patches, and product issues through resolution.
• Support month-end/month-close activities and resolve critical operational issues.
• Perform smoke testing following planned or unplanned system outages.
• Monitor integrations for data leakage, interface failures, and error handling.
• Support P2P processes, including procurement, invoice matching, vendor management, AP accounting, and payments.
• Troubleshoot issues related to vendor invoices, payment processing, accounting, and financial transactions.
• Provide technical and functional support for AP and Cash Management interfaces.
• Conduct error detection, correction, and RCA for production issues.
• Provide training and functional guidance to power users.
• Support new enhancements and projects through knowledge transition from product teams.
• Identify opportunities to automate SOP-driven support activities.
• Collaborate with functional, technical, business, and L1/L3 teams to resolve issues effectively.
• Provide 24/7 support through in-person or Zoom for priority/critical operational issues and month-close activities.
• Maintain proper documentation, SOPs, issue records, and support governance.

Who Can Apply

✔️ 10–12 years of strong experience in Oracle EBS R12 Functional Support.

✔️ Strong hands-on experience in AP, Procurement, Payments, Cash Management, and iSupplier.

✔️ Strong knowledge of the P2P cycle.

✔️ Strong experience in invoice matching, vendor management, payment lifecycle, and AP Accounting.

✔️ Strong understanding of financial process flows and accounting impacts.

✔️ Experience in L2 production support and functional troubleshooting.

✔️ Strong experience in RCA, break-fix resolution, and production data issue handling.

✔️ Experience supporting month-end/month-close activities.

✔️ Experience with Oracle SRs, patches, and production issues.

✔️ Understanding of AP and Cash Management interfaces.

✔️ Experience monitoring integrations and error handling.

✔️ Strong experience working in 24x7 enterprise support environments.

✔️ Excellent communication, analytical, problem-solving, and stakeholder management skills.

✔️ Bachelor's degree in IT, Computer Science, or equivalent practical experience.

Candidate Details:

Please share the following details along with your updated resume: [Email ID]

Full Name:

Contact Number:

Current Location:

Total Experience:

Relevant Experience in Oracle EBS R12:

Oracle AP Experience:

Procurement / P2P Experience:

Payments Experience:

Cash Management Experience:

iSupplier Experience:

AP Accounting Experience:

Invoice Matching Experience:

Vendor Management Experience:

L2 Production Support Experience:

Functional Troubleshooting Experience:

RCA Experience:

Production Data Issue Handling:

AP /