Experience- 6 plus years
Role Summary
We are looking for an experienced Oracle EBS Functional Consultant to join our Application Managed Services (AMS) team in India. The role involves L2/L3 production support, functional enhancements, and continuous improvement of Oracle EBS Financials and Procurement modules for global business users across multiple regions and time zones.
Key Responsibilities
AMS Support & Operations
- Provide L2/L3 functional support for Oracle EBS across GL, AP, AR, FA, PA, CM, EbTax, and PO modules.
- Handle incident management, service requests, root cause analysis, and permanent fixes.
- Support month-end, quarter-end, and year-end close activities across global entities.
- Ensure adherence to SLAs, KPIs, and ITIL-based AMS processes.
Global Business Support
- Act as functional SME supporting users across North America, US, EMEA, Japan, and China.
- Work flexibly to overlap with global business hours as required on rotational shifts.
- Provide on-call support on holidays/weekends on rotational basis.
- Coordinate with regional business teams to resolve functional issues related to accounting, taxation, procure-to-pay, and cash management.
- Enhancements & Continuous Improvement.
- Analyze change requests and provide impact analysis and solution options.
- Support minor enhancements, configuration changes, and process improvements.
- Prepare and maintain functional documentation, SOPs, and knowledge articles.
- Cross-Functional Collaboration
- Work closely with technical teams (RICEW) for issue resolution and enhancements.
- Support integrations with banking systems, tax engines, and third-party applications.
- Assist with data reconciliation, audits, and compliance activities.
Modules & Functional Expertise (Mandatory)
- GL – General Ledger
- AP – Accounts Payable
- AR – Accounts Receivable
- FA – Fixed Assets
- PA – Projects Accounting
- CM – Cash Management
- EbTax
- PO – Purchasing
- Working experience with Oracle EBS R12.x
Good to Have
- Exposure to Oracle Trade Management (pricing, claims, accruals).
- Knowledge of Tax configurations for different Regions.
- Knowledge of packages like Pagero.
- Skills & Competencies
Functional Skills
- Strong understanding of P2P and O2C business flows.
- Hands-on experience with Subledger Accounting (SLA).
- Ability to perform data analysis and reconciliation.
Technical Awareness
- Understanding of RICEW components.
- Basic SQL for troubleshooting and validation.
- Familiarity with MOAC, AOL, security setups.
Soft Skills
- Excellent communication and stakeholder management skills.
- Ability to work in 24x7 global AMS models.
- Strong analytical, documentation, and problem-solving skills.
- Education & Certification
- Degree in Finance, Accounting, Engineering, or related field
- Oracle Financials certification – preferred
