Job Description
We are looking for a senior Oracle CRM & CPQ Solution Architect cum Business Analyst with strong expertise in CRM/CPQ embedded processes, product configuration, reporting, and interactive dashboards, including experience with FDI or similar analytics tools. The candidate should have successfully delivered at least two full-cycle implementations and be able to translate complex business requirements into scalable, effective Oracle solutions.
Skill / Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.
- 10+ years of experience in Oracle CRM/CPQ, Solution Architecture, and Business Analysis.
- Strong hands-on experience with Oracle Fusion CRM and CPQ.
- Strong understanding of CRM and CPQ embedded business processes.
- Good understanding of Product Configuration, product models, attributes, rules, options, and pricing.
- Experience with Configure-to-Quote, Quote-to-Order, and related CRM/CPQ processes.
- Minimum 2 full-cycle Oracle CRM/CPQ implementations.
- Strong experience in requirements gathering, Fit-Gap Analysis, solution design, and functional architecture.
- Understanding of reports and interactive dashboards using FDI, OTBI, BI Publisher, or similar tools.
- Knowledge of CRM/CPQ integrations, OIC, REST/SOAP APIs, and enterprise applications.
- Strong stakeholder management and communication skills.
- Ability to work effectively with business, functional, technical, and implementation teams.
- Oracle CRM/CPQ certification is an added advantage.
Job Responsibilities
- Lead solution architecture and functional design for Oracle CRM and CPQ solutions.
- Gather and analyze business requirements and translate them into scalable Oracle solutions.
- Conduct process workshops, Fit-Gap Analysis, and future-state process design.
- Design end-to-end CRM and CPQ embedded processes.
- Define and optimize product configuration, pricing, quoting, and approval processes.
- Ensure effective integration between CRM, CPQ, and other enterprise applications.
- Develop and review functional specifications, process flows, user stories, and solution designs.
- Support reports, analytics, and interactive dashboards using FDI or other reporting tools.
- Work with technical teams on integrations, APIs, data migration, and extensions.
- Lead/support SIT, UAT, defect resolution, deployment, and go-live activities.
- Provide functional guidance, troubleshoot complex issues, and support post-go-live stabilization.
- Ensure solutions follow Oracle best practices, scalability, and business requirements.
Benefits
- Competitive Market Rate (Depending on Experience)
