Operator Tele Collection - North

Role Responsibilities:

• Make outbound calls to remind customers about EMI due dates
• Explain consequences of delayed payments and suggest payment options
• Coordinate with field collection teams for home visits if required
• Update call outcomes and collection status in the system

Job Requirements:

• Minimum 12th pass; graduates preferred
• At least 6 months of experience in collections or customer service
• Clear verbal communication and persuasive skills
• Basic computer literacy with typing speed of 15+ wpm