Operations-Transformation Associate

Join J.P. Morgan, a global leader in financial services, and be part of a dynamic team shaping the future of operations. We empower our employees to innovate and deliver impactful solutions for our clients worldwide. Experience a collaborative environment where your ideas drive real change.

As a Workflow Product Delivery Associate within the Operations team, you will design and implement workflow and automation solutions. You will collaborate with stakeholders to optimize processes and drive a data-driven performance culture. You will play a key role in building capabilities that support strategic business objectives.

Job Responsibilities

• Design and deliver workflow and automation solutions using Workflow Designer, Python, Alteryx, and Tableau.
• Build and maintain the book of work for aligned stakeholders.
• Collaborate with stakeholders to review and enhance operational processes.
• Communicate project updates, risks, and outcomes to teams and sponsors.
• Apply advanced analytics to identify and solve complex business challenges.
• Mine automation opportunities from diverse data sources.
• Integrate workflow solutions across multiple platforms and tools.
• Contribute innovative ideas to foster a continuous learning culture.
• Develop reusable capabilities and share best practices with team members.
• Educate and train colleagues on new tools and solutions.
• Support strategic initiatives through effective project management.

Required Qualifications, Capabilities and Skills

• Demonstrate 5+ years of experience in data analysis and process automation.
• Utilize Python, Alteryx, Tableau, and workflow platforms effectively.
• Build strong relationships with business and technology partners.
• Communicate clearly and influence decisions across teams.
• Exhibit strong PowerPoint and data visualization skills.
• Stay updated with the latest financial technologies.
• Apply critical thinking to solve multifaceted business problems.

Preferred Qualifications, Capabilities and Skills

• Leverage experience with Unqork, SQL, and API connectivity.
• Demonstrate understanding of programming languages such as JavaScript.
• Apply knowledge of AI/ML tools in operational contexts.
• Attain relevant certifications such as PMP.
• Utilize advanced workflow automation tools.
• Exhibit experience in project management methodologies.
• Contribute to the development of innovative automation solutions.