Greetings From Tech Mahindra!
We are currently hiring for an Operations Team Lead - U3 in Sector 62, Noida, UP.
Notice Period: Immediate to 30 Days (Candidates with more than 30 days can't apply)
Role: Team Lead - Operations - U3 (Fulltime/Permanent)
Positions: 2
Payroll: Tech Mahindra
Client: UK Based (Publishing/Edtech - 800 Years old)
Locations: Sec 62, Noida, UP 2-way transportation will be provided within the radius of 30Kms.
Exp: 4+ years till 10Years (Min 2Years as a TL on papers is mandatory / Must have experience in managing only International projects from US OR UK OR Australis as a Team Lead is Mandatory / Must have exp in handling a team of at least 8 members & above)
Shift: UK shift (11:30AM till 9PM & Fixed week off's on Sat & Sun)
NOTE: Must be from BPO or KPO Background (People from IT OR Finance OR Sales OR Digital Marketing are not eligible)
APPLICANT'S SPECIFICATION
- Graduation in any field
- Work experience: At least 2-7 years of experience as a Team Lead
- Initial test pass at the interview stage
KNOWLEDGE & EXPERIENCE / PERSONAL ATTRIBUTES
- Strong English verbal and written communication skills (CEFR C1 level for Reading and Writing)
- Proficient in working on MS Office suite of applications
- Knowledge of building KPI reports using Excel PIVOTs or PowerBI is preferable
- Has passion and committed to the success and growth of the team
- Ability to work independently and think out of the box
- A credible enthusiast with a relentlessly positive attitude and an effective leadership style
- Able to motivate and encourage others, coaching where appropriate
- A trusted, approachable go-to and respected team player
- An excellent communicator; with excellent listening skills, patience, and open to a diversity of ideas, perspectives and differences in approach and cultural styles
- Confident & capable of interacting with multiple and complex stakeholder requirements
- First-rate time management and ability to prioritize
- Tenacity and attention to detail is critical
- Shows strong organizational skills
- High levels of accuracy and attention to detail
- Able to prioritize workload and meet deadlines
- Ability to work independently and in teams
- Flexible and calm can adjust to changing circumstances
- Must be able to learn, understand, and apply new techniques and work practices
Regards,
Dheeraj Kumar
