Company Description
Lightyears Health is a fast-growing D2C nutraceutical brand selling across Blinkit, Amazon, Flipkart, Shopify, and a clinician/B2B channel. Quick-commerce (Blinkit) is a large and growing part of our business, with the tight replenishment and SLA demands that come with it. As we scale, reliable and cost-efficient fulfillment is central to our customer experience and our margins. We're looking for an owner — someone who treats the warehouse and the last mile as their personal P&L.
Role Description
This is a full-time, on-site role based in Mumbai. This role will oversee supply chain and inventory operations at LightYears, with the following functions:
Order Fulfillment
- Working with warehouse manager to ensure all orders are picked, packed, and dispatched from the warehouse within defined SLAs across every channel (marketplace, quick-commerce, and own website).
- Manage Blinkit quick-commerce fulfillment — timely dark-store/warehouse replenishment, inward norms, and adherence to tight quick-commerce SLAs and packaging/labeling requirements.
- Monitor daily order queues and proactively clear backlogs, breaches, and exceptions before they affect the customer.
- Maintain dispatch accuracy (right product, right quantity, right batch) and minimize mis-ships and damages.
Inventory Reconciliation
- Reconcile monthly orders with inventory that left the warehouse.
- Reconcile returns into the warehouse with returns claimed by delivery partners.
- Reconcile B2B dispatches from warehouse with the PO quantities.
- Ensuring warehouse team reconciles inward inventory with invoice values.
Supply Chain & Demand Planning
- Ensuring inventory levels are acheived at central warehouse as well as with e-commerce partners.
- Ensuring POs are placed in time with packaging and manufacturing partners.
- Ensuring all our listings across e-commerce and DTC are adequately serviced in terms of inventory requirements.
- Coordinating with manufacturing partners to optimize pricing as well as manufacturing standards.
Team Leadership
- Lead, schedule, and supervise the warehouse team (1 warehouse manager and 4–5 pick-packers), setting daily targets and ensuring coverage.
- Train the team on SOPs, accuracy, and safety; manage productivity and performance.
Peak & Sale-Event Readiness
- Plan and execute fulfillment for high-volume periods — marketplace sale events (Big Billion Days, Great Indian Festival), quick-commerce spikes, and own-channel promotions.
- Forecast manpower, packaging, and inventory needs ahead of peaks and coordinate with logistics partners for capacity.
Qualifications
- Commerce and basic operations knowledge to manage e-commerce order flows, inventory, and coordination with logistics partners.
- Strong analytical skills to track fulfillment metrics, identify bottlenecks, and improve accuracy and turnaround times.
- Effective communication skills to collaborate with internal teams, vendors, and logistics partners, and to document processes clearly.
- Experience in e-commerce, D2C, or warehouse/fulfillment operations preferred.
- Proficiency with order management systems, e-commerce dashboards, and basic spreadsheets or reporting tools.
- Bachelor's degree in business, commerce, supply chain, or a related field, or equivalent practical experience.
- Ability to work on-site in Mumbai, manage time effectively, and lead or guide junior team members where required.
- Deep proficiency with Excel and preferable if they have knowledge of Tally.
Role Logistics.
- This is an in-person role at our office in Lower Parel, Mumbai. We work 5 days in-office and 1 day remote.
- Compensation details will be disclosed after the first round interview.
Interested Take the leap!
If you are interested in applying for this position, email us your resume and a brief paragraph on why you're a good fit (we're not considering any applications without this) at [Confidential Information]. After reviewing all applications, we will contact selected candidates for an in-person interview.
If you have any further questions, you can email us at [HIDDEN TEXT].
