Join us as a Research Operations - Analyst , where the candidate will provide operational support for maintaining MIFID II research entitlement packages and provide operational support for the provision of mandated conflict of interest disclosures for Research. The Research Operations team is located in London, New York and Mumbai and provides global coverage. The Research Operations team is involved in many research projects, business testing of our authoring and distribution systems as well as centrally managing all research related employee and client entitlements.
You may be assessed on the key critical skills relevant for success in role, such as experience with Research Operations - Analyst, as well as job-specific skillsets.
To be successful as a Research Operations - Analyst, you should have experience to:
- Handling different types of queries in mailbox from various teams and responding to them in timely manner.
- Manage the process to ensure correct and timely flow of disclosures to issuers in the disclosure database.
- Create and review data reconciliation and monitoring reports to identify exceptions and follow up as necessary with Research Production and Compliance teams.
- Work with IT to specify requirements for enhancement of applications and thoroughly test them- validating both the functionality and data quality.
- Setting up research packages and maintaining them to support the MiFID II regulation.
- Processing requests from Research Sales team for specific research packages/services that clients have purchased .
- Work closely with Research Sales team to understand their requirements on setting up research packages for clients.
- Manage all entitlement support issues including third party vendor entitlement and queries relating to MiFID II.
- Manage access and subscription of research for clients.
- Appropriately escalate concerns to Research Operations management in a timely manner.
- Ensure that all operational processes are clearly and accurately documented, as processes are added, enhanced and revised.
- Gather and analyze data from multiple sources and present information meaningfully so that it helps management in decision making and build a robust control environment.
Some other highly valued skills include:
- Produce regular and ad hoc management information and exception reports, involving the integration of data from multiple sources.
- Focus - Strong attention to detail and accuracy when reviewing data.
- Analysis – Ability to think through problems and issues and put forward practical solutions.
- Time management - Effective time management skills to ensure tasks are completed within agreed timelines.
- Independent - Ability to work independently on tasks without direct supervision.
- Technology – Ability to learn in-house publishing applications and systems.
- Teamwork - Work within a team environment both locally and across different time zones.
- Flexibility – Adapt quickly to changing situations and environment.
- Initiative/self-motivation – Act on own initiative, identify opportunities and be proactive in putting forward ideas and solutions.
- Risk awareness – Understand the regulatory environment in which we operate and ensure risks are appropriately managed and escalated.
- Communication – Excellent communication skills and ability to communicate effectively and operate with teams across the organization, in multiple locations and time zones.
- Intermediate knowledge of excel functions and ability to analyse set of data.
This role will be based out of Nirlon Knowledge Park, Mumbai.
