Purpose of Role :
- Responsible for the day-to-day activities of reporting, reconciliations and exception monitoring
- Knowledge of assigned product/functional area and thorough understanding of the entire operations function
- Manage system and IT implementation for functional area
- Develop and maintain relations with regional stakeholders as well as various business areas
- Good understanding of IT infrastructure and productivity tools
- Should have a strong cross product and function links
- Audit and control focused
Knowledge/Skills/Experience/ Core Values :
- High with Integrity, Intentional Learner, Self-Motivated. Strong team player
- Good understanding of Operational Risk Management.
- Detailed operational and technical knowledge of a range of products, processes & systems.
- Excellent communication skills
- Commitment to values and goals of firm must be demonstrated
Key Accountabilities:
- Ability to initiate & implement controls and manage risk
- Ability to contribute towards strategy.
- Proactively maintaining effective working relationships with stakeholders
- Ensure timely escalations are done for issue encountered while performing BAU activities
Performance Indicators :
- Feedback from stakeholders, internal & external. Feedback from subordinates
- Successful delivery of departmental initiatives within given deadlines
- Reduction of losses, risk issues kept to a minimum
- Collaboration with other groups across Operations
- Improved performance of whole team
- Work constructively on feedback provided by team management.
