Operations Manager

Work Level: Senior Leadership

Core: Communication Skills, Team Player, Result Driven, Adaptable, Time Management

Leadership: Strategic Thinking, Delivering Results, Identify Risk & Opportunities, Employee Focus

Role: Operation Manager

Industry Type: Banking

Function: Retail Sales

Key Skills: Branch Operation,Branch Operation Manager,Branch Operations,Team Handling,Team Management

Education: Graduate

Note: This is a requirement for one of the Workassist Hiring Partner

Roles & Responsibility:

• Oversee end-to-end branch operational activities ensuring compliance with bank policies and regulatory guidelines.
• Manage and lead the branch operations team, ensuring smooth daily functioning and high service standards.
• Handle account opening, transaction processing, cash operations, customer servicing, and audit requirements.
• Ensure zero errors, strong risk control, and timely resolution of customer issues.
• Coordinate with sales, compliance, and central teams for operational efficiency.
• Monitor branch MIS, reports, cash management, and inventory (cheque books, DDs, cards, etc.).
• Train, guide, and motivate staff to improve productivity and service quality.
• Ensure strong branch hygiene, audit readiness, and adherence to KYC/AML norms

Company Description:

Workassist is an online recruitment and employment platform based in India, connecting employers with the right talent across diverse industries. By leveraging technology in recruitment, Workassist delivers curated profiles to employers and job opportunities to seekers of all experience levels. With a commitment to enhancing the hiring process, Workassist serves industries such as Banking & Finance, Consulting, Sales & Marketing, Healthcare, IT, Operations, and Legal. Our global reach and adaptability ensure the best matches for both job seekers and recruiters.

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!