Company: Security and Safety Service Providers
Position : Operations Manager
Job Location : Ahmedabad
Job Role: Operations Manager (Ahmedabad)
Experience Required: 810 years in Operations Management, preferably in Security Services / Facility Management industry.
Key Responsibilities:
- Oversee end-to-end operations for deployed security personnel across all client sites in Ahmedabad and nearby regions.
- Ensure smooth manpower planning, deployment, attendance monitoring, and shift scheduling.
- Maintain strong coordination with clients for daily operations, service quality, issue resolution, and compliance.
- Conduct site visits, audits, training supervision, and ensure SOP adherence at all locations.
- Manage recruitment support, onboarding, and documentation of guards/supervisors.
- Monitor performance, discipline, and timely replacement of staff when required.
- Ensure statutory compliance PF, ESIC, wages, uniform distribution, and certifications.
- Handle incident reporting, emergency response, and ensure timely communication with management.
- Prepare MIS reports, operational summaries, attendance sheets, and billing-related inputs.
- Work closely with the HR, Admin, and Accounts teams for seamless operational execution.
- Drive process improvements, cost control, and efficiency enhancement across operations.
Desired Profile & Key Skills Required :
- Any Graduate + MBA with 8-10 years experience in handling Operations Management, preferably in Security Services / Facility Management industry.
- Strong leadership & team-handling skills
- Excellent client relationship management
- Good knowledge of security operations & manpower management
- Problem-solving, decision making & communication skills
- Ability to work under pressure with quick turnaround
Contact
Osama Ansari
+91 9898874338
[Confidential Information]
