Operations Manager
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Location : Hyd (onsite)
Operations Manager - International Customer Suppor
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We are hiring an Operations Manager to lead international customer support operations, ensuring excellent customer experience and achievement of service, quality, and productivity targets. The role involves team management, performance monitoring, customer escalation handling, stakeholder management, and driving continuous process improvement
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Requiremen
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Key Skills: People Management, Customer Service, Operations Management, Reporting & Analytics, Process Improvement, and Client Managem
Job ID: 152413011
Skills:
Amazon ERP Systems, Lean Techniques, performance metrics, Process Improvement, Six Sigma
Skills:
Git, Confluence, Agile, Scrum, Jira, Portfolio Management, Business Operations, Program Management
Skills:
Resource Planning, Process improvement, Project management, Amazon ERP systems, Performance delivery, Strategic Planning
Skills:
Erp, Ms Excel, Client Relationship Management, CRM, Client Coordination, Order Management, Order Processing, Sales Coordination, Sales Operations, Supply Chain Coordination, Logistics Coordination, Dispatch Coordination, Delivery Management, Billing Coordination, Complaint Resolution, Customer Query Handling, Mis
Skills:
Operations Management, Customer Service, Process Improvement, People Management, Reporting, Analytics
