Operations Manager

The Gift Concierge (TGC) specializes in making gift-giving a seamless and delightful experience for both individuals and businesses. Our service is crafted to assist clients in selecting ideal gifts for any occasion, offering an extensive range of options, including personalized and custom-made items. TGC sources its distinct offerings from top-tier vendors and skilled artisans globally, ensuring quality and uniqueness. We pride ourselves on helping our clients create meaningful gifting experiences.

We are seeking a full-time Operations Manager to oversee and optimize day-to-day operations at The Gift Concierge. This on-site role, based in Ahmedabad, will involve managing logistics, coordinating with vendors, ensuring the timely delivery of gifts, and maintaining inventory. The role also includes streamlining processes, leading a team, and collaborating with clients to ensure exceptional service standards. The ideal candidate will drive operational efficiency while aligning with the company's mission to create exceptional gifting experiences.

• Strong operational management skills, including logistics coordination, inventory management, and process optimization.
• Experience in vendor relationship management and overseeing procurement processes.
• Team leadership and collaboration skills with the ability to motivate and guide a diverse team.
• Customer service excellence and the ability to maintain professional client relationships.
• Proficiency in organizational tools and software relevant to operations management.
• Analytical mindset with problem-solving abilities and attention to detail.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Experience in the retail or gifting industry is a plus.