Operations Manager, Sort Center
Search Jobs
Search by job, company or skills
Search by job, company or skills
Amazon - where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations Team
Purview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.
Responsibilities include, but are not limited to
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
Key job responsibilities
Responsibilities include, but are not limited to
. Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
. Developing and/or referring to performance metrics to drive team performance and business results.
. Identifying the business impact of trends and making data backed decisions.
. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
. Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
Key job responsibilities
Responsibilities include, but are not limited to
. Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
. Developing and/or referring to performance metrics to drive team performance and business results.
. Identifying the business impact of trends and making data backed decisions.
. Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
. Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job ID: 152166829
Skills:
Data analysis skills in Excel, UTR OTR operations, Lean techniques, Process improvement, performance metrics
Skills:
google sheets , Excel, Ms Office, Google Workspace, MIS reporting, financial operational data analysis, zoho crm
Skills:
Microsoft Excel, Erp, Procurement, Vendor Management, Commercial Negotiation, Sourcing
Skills:
Project Portfolio Management, Excel, Cross-Functional Coordination, Formulation Trial Operations, Sops, NPD Stage-Gate Management, Team Leadership, Commercial Scale-Up Product Launch, Cost Capacity Optimization, MIS R D Documentation, FSSAI labelling, MIS project dashboards, Food Beverage NPD, Sensory Evaluation Management, shelf-life stability fundamentals
Skills:
Excel, Automation, Project Implementation, Operational quality control, MIS reporting, Data analysis tools, Process digitization, Loan verification processes
