Operations Manager - Skill India Assessments

The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields. Preference will be given to candidates having work experience with any NCVET recognised Assessment Agency.

Responsibilities

• Coordination for Assessment/Examination.

• Handling online assessment portal and Skill India Portal.

• Coordination with various sector skill councils/clients.

• Monitoring and collecting evidence of ongoing assessments.

• Any other tasks related to assessment/examination.

• Coordination with field associates through phone, mails and messages.

• Coordination with clients through phone, mails, messages and office visits.

• Ensuring updating of company work on the company's social media channels.

• Ensuring complete retrieval of data from field associates both in hard copy and soft copy forms.

• Checking and reporting sector updates from client and government sites and social media channels daily.

• Expansion of field associates network pan-India through calls, mails and messages.

• Representing the company in client events as and when required.

• Proper storage of company data both in hard copy and soft copy forms on hard disks, servers, files, folders and warehouse cartons.

• Verification of data sent by field associates.

• Data uploading on portals, handling operations work on portals.

• Data management on portals, excel spreadsheet, word files.

• Collaborates with other team members to ensure seamless business execution, reinforce positive moral, and uphold company values.

• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving stakeholder and escalates to appropriate level when required.

• • Established and maintained credible, professional relationships with clients, field agents, and clients.

Qualifications

• 3+ years of experience in a similar role
• Proficiency with Microsoft Office especially advanced Excel
• Strong organizational and communication skills
• Strong ability to multitask
• Comfort working with multiple groups within business

UG:

• B.Tech / B.E. in Any Specialization, Bachelor of Commerce in Business Economics in Any Specialization, B.C.A. in Any Specialization, B.Sc. - Bachelor of Science in Any Specialization, BS - Bachelor of Science in Any Specialization, Bachelor of Commerce in Banking and Finance in Any Specialization, B.Sc in Any Specialization, B.Com in Any Specialization, B.B.A. / B.M.S. in Any Specialization