Operations Manager- Recruitment

Operations Manager Recruitment Firm | WFO

Experience: 510 years | Location: New Delhi

Working Days - 5.5 Days of working

Time- 9 am- 6:30 pm

Role Summary:

We are seeking an experienced Operations Manager to oversee and scale end-to-end recruitment operations. The role involves driving delivery excellence, managing large recruitment teams, ensuring SLA adherence, and strengthening client relationships.

Key Responsibilities:

Manage overall recruitment operations across clients and verticals

Work closely with recruitment managers, team leads, and recruiters to ensure delivery

Ensure achievement of hiring targets, SLAs, TATs, and quality benchmarks

Act as an escalation point for key clients and internal stakeholders

Drive process improvements, SOPs, and operational efficiencies

Leverage ATS, MIS, and recruitment analytics for performance tracking

Handle sourcing for senior and critical roles

Ensure quality screening of all profiles sourced by the team

Lead hiring, onboarding, of recruiters.

Key Skills:

Strong background in staffing and recruitment operations

Proven experience managing large recruitment teams

Excellent client and stakeholder management skills

Data-driven and process-oriented approach

Preferred:

MBA / PGDM

Experience in IT & Non-IT staffing