Operations Manager

Company Description

PartsNow is a technology-driven platform designed to simplify the sourcing of spare parts for independent workshops and garages. By connecting workshops with verified suppliers, we streamline the process of finding genuine parts, comparing prices, and securing doorstep deliveries. Our platform eliminates the hassle of contacting multiple vendors, reduces sourcing errors, and ensures the availability of high-quality parts. At PartsNow, we are committed to improving operational efficiency and reliability for auto repair businesses.

Role Description

We're looking for an Operations Manager who will be the operational backbone of PartsNow. You'll own the full order lifecycle — from the moment a workshop places a request to the moment parts land at their doorstep. This is a hands-on role that requires someone who is highly organized, proactive, and deeply trustworthy.

Responsibilities

• Monitor and manage daily orders on the internal portal
• Reach out to multiple vendors, collect quotes, compare and negotiate pricing and terms
• Execute procurement and maintain strong supplier relationships
• Coordinate delivery and handle exceptions — delays, returns, wrong parts
• Maintain purchase orders, invoices, and records on Tally
• Track inventory and flag stockout risks before they become problems
• Prepare weekly ops reports and management decks in Excel and PowerPoint
• Build and improve SOPs as the business scales

What We're Looking For

• 2–4 years in operations, procurement, or supply chain (auto industry experience preferred)
• Proficient in Tally, Excel, and PowerPoint
• Strong negotiator with good vendor communication skills
• Organized, honest, and proactive — you fix problems before they're flagged
• Fluent in Hindi; working knowledge of English