Operations Manager

Urgent hiring for Sr. Operations Manager for Mumbai

Profile- Sr. Operations Manager

Experience-4 years

Ctc- 10 lpa

Location-Goregaon east, Mumbai

Working Days- 6 days (2nd & 4th Saturday off)

1. Warehousing & Fulfilment Centre operations:

a. Planning: Develop and implement operational plans related:

• SOPs: Standard Operating Procedures for the B2C/B2B operations at the company's warehouse.
• Layout planning: Prepare efficient warehouse layout to ensure optimum allocation of space across storage, packing stations, loading/unloading docks, office, etc.
• Storage planning: Plan efficient space utilization and space allocation at then warehouse to ensure optimum & safe storage space. Plan optimum mix of different storage needs across pallets, racks etc. Support the company in meeting storage requirements as per business forecasts.

b. Team Management: Lead, motivate, and manage a team of operations staff, including warehouse managers, supervisors, coordinators, and frontline workers.

c. Process & Productivity Improvement: Continuously assess and improve operational processes to enhance efficiency, reduce costs, and increase productivity.

d. Resource Allocation: Allocate and manage resources, including manpower, equipment, and budget, to meet operational needs effectively.

e. Quality Control: Establish and maintain quality control standards to ensure products or services meet or exceed company guidelines.

f. Inventory Management:

• Monitor and manage inventory levels, ensuring adequate stock while minimizing excess or obsolete items.
• Maintain accurate inventory. Practice cycle count and complete inventory count to avoid discrepancies.
• Set standards of inventory storage to avoid damages.

g. Audits: Conduct regular audits at the warehouse including inventory audit, process audit, safety & compliance audits, etc.

h. Workflow automations: propose and implement warehouse workflow automations.

i. Vendor and Supplier Relationships: Develop and maintain relationships with suppliers and vendors to secure scheduled deliveries.

l. Training and Development: Provide training and development opportunities to staff to

enhance their skills and knowledge.

2. Engaging with 3PL for warehousing & fulfilment

• B2C & B2B fulfilment
• Rate negotiations & contracts
• Designing SOPs & workflows
• SLA & Performance monitoring, feedback, improvements & escalations
• Audits
• Reconciliations

3. Logistics

• Shipping orders: B2B & B2C
• Rate negotiations & contracts
• SLA & Performance monitoring, feedback, improvements & escalations
• Reconciliations: weight anomalies, invoicing discrepancies

Qualifications:

• Bachelor's degree in business management, operations management, or a related field (Master's degree preferred).
• Proven experience in operations management or a related role.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in using operational software and tools.