Role Overview
We are looking for a hands-on Operations Manager who can manage end-to-end manpower operations, ensure seamless deployments, and get work done through teams effectively.
The ideal candidate will be strong in coordination, client communication, and on-ground execution — especially in managing forklift operators, drivers, and other blue-collar staff.
Key Responsibilities
- Oversee end-to-end site operations — from manpower planning and deployment to daily issue resolution.
- Supervise and guide field coordinators / site supervisors to ensure timely attendance, shift coverage, and client satisfaction.
- Get work done through people: drive accountability, discipline, and performance within teams.
- Handle recruitment and onboarding of blue-collar manpower (forklift operators, drivers, loaders, helpers, etc.).
- Ensure PF/ESI and statutory compliance for all deployed staff.
- Maintain regular communication with clients via email and calls; promptly address operational concerns and service quality.
- Track site performance through reports, attendance sheets, and manpower utilization MIS.
- Visit client locations periodically to review workforce, discipline, and documentation.
Requirements
- Graduate with 4–8 years of experience in operations, manpower supply, or facility management.
- Proven ability to lead teams and get execution done through people.
- Working knowledge of PF/ESI, onboarding, and blue-collar workforce compliance.
- Excellent communication and follow-up skills (both written and verbal).
- Willing to travel to multiple client sites across Delhi-NCR.
- Strong problem-solving mindset and ability to handle field challenges independently.
Preferred Background
- Experience managing manpower for logistics, warehouses, or manufacturing clients.
- Exposure to forklift operator or driver deployments will be a strong plus.
Would you like me to make a one-paragraph condensed version of this (around 5–6 lines) suitable for LinkedIn or Naukri postings
You said:
I want this person to fill in my operational roles for smg/ chandigarh/ or anywhere I need to be.
ChatGPT said:
Got it — you're looking for someone who can act as your operational right hand, capable of stepping into your shoes and managing sites (like SMG, Chandigarh, or anywhere required) independently.
Here's a refined Job Description written with that intent — focused on autonomy, reliability, and leadership:
Job Title: Operations Manager – Manpower Deployment (Delhi / NCR)Location: Delhi (with travel to Chandigarh, SMG, and other client sites as required)Role Overview
We are seeking a proactive and dependable Operations Manager who can independently manage end-to-end manpower operations across multiple client locations.
The ideal candidate will serve as an extension of senior management, ensuring operational smoothness at sites like SMG, Chandigarh, and other regions — taking complete ownership of deployment, compliance, and client coordination.
Key Responsibilities
- Manage end-to-end manpower operations including recruitment, onboarding, deployment, attendance, and site discipline.
- Act as the on-ground lead for sites across Delhi-NCR, Chandigarh, or other regions, ensuring smooth day-to-day functioning.
- Take ownership of forklift operator and driver deployments, ensuring timely mobilization and replacement when required.
- Get work done from teams — supervise coordinators, field staff, and supervisors to ensure productivity and accountability.
- Liaise directly with clients for site operations, handle escalations, and maintain excellent communication over email and phone.
- Ensure PF/ESI and statutory compliance for all deployed manpower.
- Regularly review site performance and submit reports / MIS to management.
- Travel as needed to handle new client setups, audits, and workforce issues.
Requirements
- Graduate with 4–8 years of hands-on experience in manpower operations or facility management.
- Strong leadership and follow-up skills — able to take ownership and deliver results without daily supervision.
- Good understanding of blue-collar workforce management, especially forklift operators and drivers.
- Proficient in Excel, reporting, and email communication.
- Willing to travel frequently (Delhi, NCR, Chandigarh, and other regions).
- Working knowledge of PF/ESI, labour compliance, and statutory documentation.
Preferred Background
- Experience with logistics, warehouse, or industrial clients.
- Exposure to handling clients like Godrej, Delhivery, or SMG preferred.
- Someone who thrives on accountability, ownership, and operational discipline.
Salary Range 25000-35000 per month depending on experience
