Operations Manager

Role: Operations Manager

Kupperman Companies is a commercial real estate development and investment firm based in New Orleans, Louisiana, that specializes in acquiring, developing, and investing in commercial real estate assets, with a particular focus on hotels, multi-family, mixed-use, and retail assets.

We seek an experienced Operations Manager with a background in Real Estate. The ideal candidate flourishes in an entrepreneurial, collaborative environment and possesses a high level of initiative and independence in performing the responsibilities of the role to drive results. You should be self-motivated & very organized with an ability to work independently & meet tight deadlines, as well as interact with tenants and vendors in a professional manner.

Your Mission

You'll be the company lead for all things operations. Your job is to oversee and optimize the day-to-day operations of our real estate portfolio and organization. This is a Swiss-army-knife role where you will get exposure to a variety of functions in a fast-paced environment, including property management, property operations, company operations, and transaction experience.

Job Duties:

Property & vendor operations

●      Oversee day-to-day operations across the portfolio.

●      Manage relationships with vendors and contractors.

●      Oversee capital expenditure work to ensure quality standards are maintained.

●      Maintain clear and effective communication with tenants, vendors, and other stakeholders.

Project coordination

●      Support the project manager in executing the business plan for active projects.

●      Track multiple projects simultaneously with external partners, vendors, and tenants, identifying and escalating issues.

●      Define project tasks and resource requirements, and direct resources to meet deadlines.

●      Track project deliverables and present progress reports, including problems and proposed solutions.

●      Implement and maintain operational checklists and procedures established by leadership; flag gaps or improvement opportunities.

Executive & administrative support

●      Provide direction and coordination to the team via weekly meetings and other means.

●      Provide administrative and operations support to team members.

●      Work closely with the CEO, providing diversified administrative support.

Cross-functional / ad hoc

●      Serve as the flexible operational resource for the company, taking on cross-functional and ad hoc tasks across accounting, development, and asset management support as needed.

●      Provide backup administrative support to the Controller and Financial Analyst during peak periods (e.g., document collection, data entry, vendor follow-up).

Education & Qualifications

●      Fluent in English.

●      Sharp attention to detail and strong problem-solving skills.

●      Professional, service-oriented approach with tenants, vendors, and internal team members.

●      Excellent verbal and written communication skills across internal and external audiences.

●      Comfortable operating in a fast-paced, frequently shifting environment; adaptable and resourceful.

Experience:

●      Prior experience in real estate industry required; experience at a real estate development, investment, or asset management firm strongly preferred.

●      Prior experience as a project manager, property manager, or in a similar operations role with direct exposure to business plan execution preferred.

●      5+ years of experience in real estate, lending, or a related industry.

●      4+ years of experience in administration and/or operations, including direct support to senior leadership (e.g., CEO, principal, or executive team).

●      Demonstrated ability to exercise independent judgment on operational matters and escalate appropriately when a decision exceeds the role's scope.

●      Strong ability to multitask across competing priorities.

●      Excellent verbal and written communication skills.

Why Join Us

●      Work remotely from anywhere.

●      Be a key operations leader inside a fast-growing company.

●      Opportunity to participate in the planning and execution of long-term company strategies.

Compensation & Benefits

●      Full-time role.

●      Competitive Salary + Performance-based bonuses and profit-sharing.

●      Generous paid time off.

How to Apply

Please send:

●      A 2-minute video about why you're the perfect fit.

●      Resume and LinkedIn profile if available.

●      Your time zone and weekly availability.

Hiring Process

●      Job description posted: July 31.

●      Full applications (introduction video, resume, and any other relevant information) due: August 10. Incomplete applications will not be reviewed.

●      Leadership reviews applications and shares a case study with selected applicants: August 12.

●      Case study responses due: August 18.

●      Leadership reaches out to selected candidates to schedule first-round interviews: August 20.

●      First-round interviews: August 24-25.

●      Second-round interviews: August 26-27.

●      Final interviews: by August 31.

●      Job offers issued: September 1.