The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
- Establish and maintain business standards for accuracy, productivity and reliability
- Manage the daily functions of the business
- Manage a TAT and deal with internal operation team.
- Strict adherence in SLA
- Prepare annual performance review and reevaluate processes
- Ensure regulatory, compliance and legal rules are followed
- Manage budget to align with goals of business
Qualifications
- 5+ years of experience in a similar role
- Proficiency with Microsoft Office
- Strong organisational and communication skills
- Good in Managing team and daily SLA track.
- Strong ability to multitask
- Comfort working with multiple groups within business
