Operations Manager - International Travel Process (Diversity)

We are currently hiring for Operations Manager (Travel Process) with international BPO for GGN

Currently working as a Operations Manager on papers

Should be managing min 200 FTE

Strong understanding of operational metrics such as:

* Shrinkage

* Capacity Management

* NPS

* Attrition

* CSAT

Preferred Experience:

* Team & Client Management

* Driving operational excellence

Excellent communication skills required

Must be flexible for US shifts

Prefer Immediate joiners or candidates who can join within 30 days will be preferred.

Interested candidates may share their resume at:

[Confidential Information] or WhatsApp: 9820115117

Know someone working as Ops Manager with international BPO for voice or blended process....Please tag them or share this opportunity. Relevant referrals are highly appreciated