Operations Manager

Job DescriptionExecutive Operations & Business Development (CSR, Corporate & MSME Partnerships)About iKure

iKure Techsoft Pvt. Ltd. is a mission-driven healthcare enterprise working at the intersection of primary healthcare delivery, technology, and community engagement. iKure designs and deploys innovative, scalable healthcare solutions that strengthen last-mile access to quality care across underserved and emerging markets.

Our work spans preventive and primary healthcare, digital health cards, insurance-linked services, community health worker-led care models, and data-driven decision support systems. By combining strong on-ground execution with robust technology platforms, iKure partners with corporates, CSR foundations, governments, MSMEs, and institutions to deliver measurable health outcomes at scale.

Innovation at iKure is deeply rooted in real-world impact. From technology-enabled community health workers to integrated care pathways and digital health infrastructure, iKure continuously builds solutions that are practical, scalable, and outcome-oriented.

Why Join iKure

At iKure, you will be part of an organization that goes beyond conventional healthcare delivery. You will work on real problems, with real communities, and see the direct impact of your efforts on people's lives.

This role offers exposure to diverse stakeholders including corporates, CSR leaders, MSMEs, healthcare providers, and field teams. It is an opportunity to grow across operations and business development, build long-term partnerships, and contribute meaningfully to scalable healthcare models.

If you are someone who enjoys field engagement, values purpose-driven work, and wants to build a career at the intersection of impact and execution, iKure offers a strong learning and growth environment.

Role Overview

The Executive Operations & Business Development will play a key role in supporting iKure's programs and partnerships across CSR initiatives, corporate engagements, MSME health programs, and iKure's healthcare products and services. The role combines on-ground operations, partner coordination, and business development support.

Location

West Bengal & Karnataka (Field-based role with travel across districts as required)

Key Responsibilities

Operations & Program Execution

- Support on-ground implementation of CSR, corporate, and MSME-led healthcare programs

- Coordinate with internal teams to ensure smooth service delivery

- Assist in rollout of Digital Health Cards, insurance-linked services, and preventive care programs

- Track field activities, timelines, and operational milestones

Business Development CSR & Corporate Partnerships

- Support identification and engagement of CSR and corporate partnership opportunities

- Assist in proposal coordination, documentation, and partner follow-ups

- Support relationship management during program execution

- Coordinate partner visits, review meetings, and reporting requirements

Business Development MSME & Local Enterprises

- Engage with MSMEs, institutions, and local enterprises to onboard healthcare offerings

- Support promotion of employee health programs and wellness initiatives

- Assist in basic market mapping and lead generation at district and block levels

Partner & Stakeholder Coordination

- Liaise with insurance partners, healthcare providers, and service vendors

- Support coordination and training of Community Health Workers for partner programs

- Act as a bridge between field teams and central operations

Reporting & Documentation

- Maintain simple activity trackers and weekly reports

- Support data collection for partner reporting and internal reviews

- Ensure adherence to confidentiality and data privacy norms

Desired Profile

- Graduate / Postgraduate in Business, Healthcare Management, Social Sciences, Marketing, or related fields

- 13 years of experience in operations, CSR programs, corporate BD support, or healthcare projects

- Strong interpersonal and coordination skills

- Comfortable with extensive fieldwork

- Basic proficiency in MS Excel and reporting tools

- High integrity, ownership mindset, and willingness to learn