Job Description: Operations Manager (Execution & Accountability) - Nashik
Applicants from Nashik city only.
Role summary
Thakorji (TKJ) is running multiple teams in parallel across brand/social, ice tea production, R&D, factory setup, airport operations, and B2B sales. The Operations Manager will own the execution cadence across these workstreams, ensuring priorities are clear, updates are consistent, blockers are escalated fast, and commitments are delivered on time.
Key outcomes (what success looks like)
- Every team has clear weekly priorities, owners, deadlines, and status visibility.
- Daily/weekly follow-ups happen without the founder needing to chase.
- Airport operations are monitored daily with a consistent checklist and exception reporting.
- Ice tea production runs to plan with predictable reporting on output, quality, and issues.
- New factory setup is tracked via milestones; risks and dependencies are flagged early.
- B2B sales activity is logged consistently; every lead has a next step and date.
Responsibilities1) Execution cadence & accountability
- Build and maintain a single master execution tracker across all workstreams (deliverables, owners, due dates, RAG status, blockers).
- Run daily/weekly check-ins with team leads; ensure updates are posted by a fixed time.
- Drive follow-ups, close open loops, and escalate delays with clear options/decisions needed.
- Facilitate a weekly business review (WBR) with the founder: wins, misses, risks, decisions, next-week plan.
2) Process, SOPs, and reporting
- Create and enforce lightweight SOPs and checklists for recurring operations (especially airport ops and production).
- Establish standard reporting templates:
- Airport: daily checklist + exceptions + stock/merchandising issues
- Production: output vs plan, quality issues, downtime, raw material/packaging constraints
- Factory setup: milestone plan, dependencies, vendor follow-ups, risk register
- B2B sales: pipeline list, activity log, next steps, follow-up dates
- Ensure documentation is up to date and easy for teams to follow.
3) Cross-functional coordination
- Coordinate handoffs between teams (e.g., production readiness sales commitments; brand assets sales collateral; inventory readiness airport replenishment).
- Identify bottlenecks and propose fixes (people, process, vendor, timeline).
- Track and follow up with external vendors/partners as needed (factory, packaging, logistics) in coordination with internal owners.
4) Founder support
- Keep the founder informed with concise, decision-ready updates.
- Surface issues early with recommended actions and trade-offs.
Workstreams you will manage (through tracking + follow-up)
- Social media & brand management
- Thakorji & TKJ ice tea production + Dispatches
- New factory setup project
- Airport operations daily monitoring
- TKJ ice tea B2B sales activity tracking
Required skills & experience
- 2-4 years in operations, program/project management, or business operations.
- Proven ability to drive execution across multiple teams without direct functional ownership.
- Strong follow-up discipline; comfortable pushing for clarity and deadlines.
- Excellent written communication (clear action items, summaries, and escalation notes).
- Strong spreadsheet skills (Google Sheets/Excel); comfort with simple dashboards.
- Familiarity with sales pipeline tracking/CRM-lite processes.
Preferred
- Experience in FMCG/food & beverage, manufacturing, retail operations, or multi-location operations.
- Experience setting up SOPs and operational dashboards.
KPIs (first 90 days)
- 95%+ of weekly commitments tracked with owner + due date + status.
- Weekly business review running consistently with documented action items.
- Airport daily checklist compliance and exception reporting in place.
- Production reporting cadence established; top 3 bottlenecks identified and actioned.
- Factory setup plan converted into milestones with owners, dates, and risk register.
- B2B pipeline tracker live; 100% of active leads have next step + follow-up date.
Working style
- High ownership, high follow-through; calm under pressure.
- Structured and detail-oriented; keeps systems simple and consistently used.
- Collaborative but firm on accountability.
Reporting
Reports to: Founder/CEO (Rohan)
Location
TKJ's Nashik City office. Applications from Nashik city only.
