Role Overview
We are looking for an experienced and hands-on Operations Manager – Events & BTL Activations who can take ownership of the operational execution of events, activations and brand experiences from planning through on-ground delivery.
The ideal candidate should have strong production, vendor management, manpower coordination and on-ground execution skills, with the ability to manage multiple projects, tight timelines and last-minute challenges.
Key Responsibilities
- Lead end-to-end operational planning and execution of events, BTL activations, brand activations, mall activations, corporate events, launches and experiential campaigns.
- Translate creative concepts and client requirements into practical execution plans.
- Develop and manage production timelines, checklists, BOQs and execution schedules.
- Identify, brief and coordinate with fabricators, production houses, AV vendors, manpower agencies, logistics partners and other suppliers.
- Source and negotiate with vendors while ensuring quality, timelines and cost efficiency.
- Conduct site visits and assess venue feasibility, permissions, power, branding, fabrication, logistics, safety and other operational requirements.
- Supervise fabrication, installation, dismantling and movement of event assets.
- Manage on-ground teams and ensure smooth coordination between production, vendors, client servicing and creative teams.
- Ensure all deliverables are executed as per approved designs, specifications and timelines.
- Troubleshoot operational issues and take quick decisions during live events and activations.
- Monitor project budgets, vendor costs and operational expenses.
- Ensure compliance with venue guidelines, safety protocols and required permissions.
- Maintain strong vendor relationships and build a reliable vendor network.
- Prepare post-event reports, vendor evaluations and execution learnings.
- Be available to travel and work on-ground, including weekends and extended hours, depending on project requirements.
What We're Looking For
- Minimum 4–8 years of experience in event operations, production, BTL, experiential marketing or event agencies.
- Strong hands-on experience in event production and on-ground execution.
- Excellent vendor management and negotiation skills.
- Strong understanding of fabrication, branding, AV, logistics, manpower and event infrastructure.
- Ability to read and understand layouts, BOQs and production drawings.
- Strong project management and problem-solving abilities.
- Ability to manage multiple projects simultaneously under tight deadlines.
- Excellent coordination and communication skills.
- Strong attention to detail with a practical, execution-oriented mindset.
- Willingness to travel and work flexible hours as required by events.
Preferred Profile
Someone who can own the execution, not just coordinate it — a hands-on operator who understands what it takes to take an idea from a presentation deck to a successful on-ground experience.
Location: Gurgaon
Experience: 4–8 Years
Employment Type: Full-time
Industry: Events / BTL / Experiential Marketing
Key Skills
- Event Operations · Production · BTL Activations · Vendor Management · Fabrication · Logistics · Manpower Management · Event Execution · Budget Management · Project Management
