Location: Mumbai ( OPEN TO APPLICANTS RESIDING IN MUMBAI ONLY)
Industry: Electric Mobility
Experience: 23 Years
We are a fast-growingEV two-wheeler leasing and rental companyfocused on enabling large B2B fleets to transition to electric mobility. We are looking for anOperations Managerwho will own on-ground service execution, technician management, and vehicle uptime across client deployments.
This is ahigh-impact roleworking closely with theFounder, with direct ownership of service quality, operational efficiency, and client satisfaction.
Key Responsibilities- Manage and supervise service technicians to ensure timelymaintenance, repairs, and breakdown resolution across deployed EV fleets
- Ensuremaximum vehicle uptimeand proactively reduce downtime through preventive maintenance planning and rapid issue escalation
- Act as theprimary point of contact for B2B clientsfor all operational and vehicle uptimerelated concerns
- Track service TATs, downtime, repeat issues, and technician productivity; drive continuous improvement
- Coordinate with OEMs, spare part vendors, and internal teams to ensure seamless service execution
- Implement and enforceSOPs, service SLAs, and maintenance schedulesacross locations
- Support deployment readiness, inspections, and operational audits as required
Skills & Experience Required- 23 years of experience inEV operations, fleet operations, automotive service, or mobility startups
- Strong understanding oftwo-wheeler service, repair workflows, and preventive maintenance
- Proven experience inmanaging technicians or field service teams
- Client-facing experience in aB2B environmentwith strong communication and problem-solving skills
- Ability to work in a fast-paced, execution-driven startup environment
- Comfortable with data tracking, reporting, and process discipline
What You Will Learn & Gain- Hands-on exposure toscaling EV fleet operationsin a high-growth environment
- Direct mentorship and strategic exposure by working closely with theFounder
- Deep understanding ofEV economics, uptime management, and B2B leasing models
- Opportunity to grow into asenior operations or city / regional leadership roleas the company scales
If you enjoy building systems, managing teams, and solving real-world operational problems in electric mobility, we would love to hear from you. Please apply here or email your resume on [Confidential Information]
