Operations Manager

Company Description

DropX Logistics leverages cutting-edge technology to provide fast and efficient logistics solutions. From the first mile to the last mile, we ensure expert handling of shipments at every stage of the supply chain. Our services are designed to meet the growing demands of a fast-paced economy, ensuring your orders reach their destination in the shortest possible time. With a focus on precision and efficiency, DropX is committed to redefining logistics excellence.

Role Description

This is a full-time, on-site role based in Tirupathi, Andhra Pradhesh for a Operations Manager- E commerce Last Mile. The role involves overseeing daily logistics and supply chain operations, optimizing processes, and tracking key performance indicators (KPIs) to ensure operational efficiency.

About Role

We are looking for an Operations Manager with hands-on experience in managing Flipkart, Amazon Last Mile Operations. The role involves owning multiple stations, handling manpower, fleet, core Amazon/Flipkart metrics, loss prevention, and direct client communication.

Key Responsibilities

• Manage multiple Flipkart, Amazon last-mile stations
• Own core Last Mile metrics
• End-to-end manpower, fleet, and station operations
• Ensure loss prevention, COD compliance, and audits
• Act as single point of contact for Flipkart/Amazon ops/program teams
• Drive productivity, cost control, and SOP compliance

Requirements

• Mandatory: Experience in Last-mile
• Experience handling multiple stations
• Strong knowledge of Last Mile metrics, LP, and compliance
• Proven leadership and execution skills

Qualifications

• Strong knowledge in Operations Management and Supply Chain Management
• Proven Analytical Skills and experience in tracking and using Key Performance Indicators to improve efficiency
• Excellent Customer Service skills to maintain and build positive client relationships
• Effective leadership and organizational skills for team and task management
• Strong communication and decision-making abilities
• Proficiency in logistics-related software and tools
• Bachelor's degree in Logistics, Business Administration, or a related field. A master's degree or additional certifications in logistics is a plus
• Industry experience, particularly in high-speed or technology-driven logistics, is an advantage