Operations manager- digital marketing

Model - Work From Office

Location - Indore,(Navlakha)

Budget - 13-15K

Roles and Responsibilities:

1. Market, operate, manage, and schedule the posts, videos, stories, and associated

multimedia digital products (websites, social media/digital profiles) of White Elephant

Tech and clients online and offline to potential customers.

2. Achieve specific goals in scheduling, broadcasting, sharing, and posting across

platforms to attract users and maintain quality control.

3. Monitor and manage social media account performance, analyze shortcomings, and

improve overall communication and outreach.

4. Complete management and daily operation tasks, including filling out sheets and

reports.

5. Track productivity hours, design and content updates, and check digital profiles for

messages and notifications.

6. Manage online reputation, respond to feedback, and ensure a timely reply on social

media profiles.

7. Coordinate with design teams, project managers, and social media managers to create

and approve creative briefs.

8. Monitor team output, contributions, and performance, and ensure fair compensation and

rewards.

9. Focus on total quality management and create an ecosystem for team members to

improve company KPIs.

10. Develop actionable plans to enhance KPI scalability and optimize team efficiency.

11. Handle disciplinary actions, coordinate with management, and stay updated on industry

innovations.

12. Build digital marketing assets, research trending hashtags, and share relevant articles in

targeted groups.

13. Write and share social media captions with hashtags, contact details, and media links.

14. Ensure regular follow-ups among team members, management, and clients, and track

commitments and operations.

15. Manage team compliance, handle grievances, and resolve conflicts transparently.