Operations & Leasing Coordinator (Commercial Real Estate)

Role Objective (this is the heart of it)

To own the leasing engine end-to-end, standardise operations, and act as the single point of coordination between family, brokers, tenants, lawyers, and finance. This role converts a relationship-led business into a process-led organisation.

Responsibilities

A. Leasing Operations (Core 40%)

Track all enquiries (direct + broker-led)

Manage site visits, proposals, negotiations, closures

Maintain a live leasing pipeline tracker

Ensure no lead, follow-up, or renewal is missed

B. Documentation & Closures (25%)

Manage deal lifecycle: o Offer LOI Legal Fit-out Possession

Maintain standard templates (offer letters, escalation terms, parking clauses, etc.)

Coordinate with lawyers for timelines & compliance

C. Tenant Coordination (20%)

Act as one of the primary tenant touchpoints

Coordinate handovers, move-ins, basic operational issues

Reduce ad-hoc calls to promoters/family D. MIS & Reporting (15%)

Vacancy & occupancy tracker

Rental inflow tracker

Escalation & expiry calendar

Monthly summary for management

Ideal Candidate Profile

36 years experience in commercial real estate leasing / ops

Exposure to office parks / Grade A assets

Strong Excel / Google Sheets skills

Comfortable dealing with brokers & lawyers

Process-driven, detail-obsessed, calm under pressure