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Fitual

Operations Lead

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  • Posted 2 hours ago
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Job Description

We are looking for ahighly responsible Operations Leadwho will manage theday-to-day execution of games and community coordination.

Your primary responsibility will be toensure games run smoothly, players are coordinated, and the community keeps growing.

This role is perfect for someone who enjoyssports, managing people, and building communities.

Responsibilities

1.Whatsapp Community Management

  • Coordinate with players inFitual WhatsApp groups
  • Confirm player participation for upcoming games
  • Send reminders, updates, and game announcements
  • Manage waitlists and substitutions for games

2.Game Operations

  • Ensure games run smoothly at assigned turfs inHSR Layout
  • Coordinate withturf captains and players
  • Handle last-minute dropouts and replacements
  • Maintain attendance and participation tracking

3.Turf Booking

  • Communicate withturf owners/managers
  • Ensure bookings are confirmed and ready
  • Resolve any on-ground operational issues

4.Community Growth

  • Help bring innew players into the Fitual community
  • Encourage existing players to invite friends
  • Supporttournaments, events, and special games

5.Player Experience

  • Ensure players have asmooth and enjoyable experience
  • Gather feedback from players after games
  • Report issues or improvement ideas to the founder

Qualifications

  • Based inBangalore (preferably near HSR Layout)
  • Good communication skills
  • Active onWhatsApp and comfortable coordinating with groups
  • Reliable and responsible
  • Interest in sports and community building
  • Ability to handle last-minute changes calmly

More Info

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About Company

Job ID: 144559565