Operations Intern

Key Responsibilities:

NPS Calling:

• Conduct Net Promoter Score (NPS) calls to gather feedback from users.
• Document responses accurately and analyze feedback trends.
• Maintain professionalism and ensure a positive interaction with customers.

Audio & Video Auditing:

• Review and assess audio and video content for quality and compliance.
• Identify and report inconsistencies or issues in content.
• Work closely with relevant teams to improve content standards.

Who Can Apply

• Strong communication and interpersonal skills.
• Attention to detail and ability to follow structured processes.
• Comfortable making calls and interacting with customers.
• Basic understanding of audio/video quality assessment is a plus.
• Available to work from Unacademys Bangalore office for 3 months.