Operations Executive

Key Responsibilities

-Manage and supervise service technicians to ensure timely maintenance, repairs, and breakdown resolution across deployed EV fleets

-Ensure maximum vehicle uptime and proactively reduce downtime through preventive maintenance planning and rapid issue escalation

-Act as the primary point of contact for clients for all operational and vehicle uptime–related concerns

-Track service TATs, downtime, repeat issues, and technician productivity; drive continuous improvement

-Coordinate with OEMs, spare part vendors, and internal teams to ensure seamless service execution

-Implement and enforce SOPs, service SLAs, and maintenance schedules across locations

-Support deployment readiness, inspections, and operational audits as required

Skills & Experience Required

-1–3 years of experience in EV operations, fleet operations, automotive service, or mobility startups

-Strong understanding of two-wheeler service, repair workflows, and preventive maintenance

-Proven experience in managing field service teams

-Client-facing experience with strong communication and problem-solving skills

-Ability to work in a fast-paced, execution-driven startup environment

-Comfortable with data tracking, reporting, and process discipline

What You Will Learn & Gain

-Hands-on exposure to scaling EV fleet operations in a high-growth environment

-Direct mentorship and strategic exposure by working closely with the Founder

-Deep understanding of EV economics, uptime management, and B2B leasing models

-Opportunity to grow into a senior operations or city / regional leadership role as the company scales