Operations Excellence Manager

About Snapmint:

Snapmint is a leading fintech company redefining access to consumer credit in India. With over 10 million customers across 2,200+ cities, our zero-cost EMI platform enables responsible purchases without the need for a credit card across categories like fashion, electronics, and lifestyle.

India has over 300 million credit-eligible consumers, yet fewer than 35 million actively use credit cards. Snapmint addresses this gap by offering a trusted, transparent alternative grounded in financial inclusion and ethical lending practices.

Founded in 2017, Snapmint is a profitable, high-growth company doubling year-on-year. Our founding team, alumni of IIT Bombay and ISB, brings deep experience from companies like Oyo, Ola, Maruti Suzuki, and has successfully built and exited ventures in ad-tech, patent analytics, and bank-tech.

We are building the future of responsible consumer finance, simple, transparent, and customer first.

Responsibilities:

• Develop and execute operational strategies aligned with business objectives.
• Identify and implement process improvements to enhance operational efficiency.
• Streamline workflows, eliminate redundancies, and optimize resource allocation.
• Monitor operational performance against KPIs and provide regular reports to management.
• Collaborate with compliance teams to ensure adherence to regulatory requirements.
• Identify and mitigate operational risks through control mechanisms.
• Foster cross-functional collaboration to optimize end-to-end operations.
• Will work closely with the founder of the organisation.

Skills and Qualification Required

• Graduate (B.Tech/B.E.) or Post graduate with 2-4 years of experience in operations
• Experience in Fintech/ NBFC is must
• Experience in Creation of Reports and Dashboards
• Worked on projects spanning across multiple functional domains with focus on
• proper communication and documentation
• Strong communication and interpersonal skills for stakeholder collaboration.
• Results-oriented mindset with a focus on operational excellence
• Analytical mindset with the ability to analyse complex data and make data-driven recommendations.
• Knowledge into Advance excel

Location: Mumbai (Vidyavihar Central Line)

Working days : 6 days