Operations & Dispatch Executive

Job Title : Operations & Dispatch Executive

Company : Aakarima Ventures LLP

Location : Indore, Madhya Pradesh

Salary: 17,000 – 21,000 per month (based on experience)

Experience : 1–3 years in billing, dispatch, store or warehouse operations (FMCG / food preferred)

Employment Type : Full-time, on-site

*About Us*

EatNack is a fast-growing horeca and distinctive food brand from Indore. We make ready-to-eat meals, roasted nuts and snacks, sold through quick-commerce platforms, distributors, institutional clients and export markets. We're a startup, so this role has real ownership and room to grow.

*Role Summary*

You'll run day-to-day operations from order to delivery: billing, dispatch, inventory, stock control, basic quality checks and order coordination. Every order should go out accurately, on time and properly documented.

*Key Responsibilities*

Billing & Documentation

• Prepare GST-compliant tax invoices, delivery challans and credit/debit notes

• Maintain billing records and share daily sales and dispatch data with management

• Coordinate with accounts on payment follow-ups and pending receivables

Order Processing & Coordination

• Receive and process orders from distributors, quick-commerce platforms (Blinkit, Zepto, Swiggy Instamart, BigBasket etc.), institutional clients and direct customers

• Handle purchase orders (POs), confirm quantities and flag shortfalls in advance

• Book delivery appointments and slots on platform portals where required

• Coordinate with production, packing and transport teams so orders are ready on time

• Communicate order status, delays or issues to clients and management promptly

Dispatch & Logistics

• Plan and execute daily dispatches as per order priority and delivery timelines

• Coordinate with transporters, courier partners and delivery vendors

• Ensure correct packing, labelling, carton marking and documentation for every shipment

• Maintain dispatch register with LR/AWB numbers, vehicle details and delivery proof

• Track shipments until delivery and resolve transit issues

Inventory & Stock Management

• Maintain accurate records of finished goods, raw material and packaging material stock

• Record all stock inward and outward in the system/register on the same day

• Conduct daily/weekly stock checks and monthly physical stock audits

• Follow FIFO/FEFO (first expiry, first out) strictly

• Raise alerts for low stock, near-expiry items and slow-moving products

• Keep the storage area organised, labelled and clean

Quality Control (Basic)

• Check finished goods before dispatch for packaging damage, seal quality, labelling, batch number and expiry/MRP printing

• Make sure no near-expiry, damaged or non-conforming product is dispatched

• Record and report returns, rejections and damages with reasons

• Support hygiene and storage standards as per FSSAI guidelines

Reporting

• Share a daily MIS covering orders received, dispatched and pending, plus stock position

• Maintain order tracking sheet with status of every open order

• Report issues, delays and discrepancies to management immediately

*Requirements*

• Graduate in any discipline (B.Com preferred)

• Working knowledge of Tally or similar billing software

• Good with MS Excel / Google Sheets (basic formulas, data entry, reports)

• Understanding of GST invoicing and e-way bills

• Comfortable doing both desk work and on-floor work (stock checks, dispatch supervision)

• Organised, detail-oriented and reliable with numbers

• Good communication in Hindi; working English for emails and portals

*Good to Have*

• Experience with quick-commerce or e-commerce order handling (seller portals, POs, appointments)

• Experience in food / FMCG warehousing or distribution

• Two-wheeler for local coordination when needed

*What We Offer*

• Hands-on exposure to the complete operations of a growing food brand

• Direct work with the founder

• Growth into an Operations Manager role as the business scales

*How to Apply:* Apply here through this portal or you can send your CV to [Confidential Information] with subject Operations & Dispatch Executive.