CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com.
OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit
www.onx.com.
Job Purpose
The Project Operations Coordinator plays a key role in managing and supporting the administrative and operational
activities associated with PS Project bookings, onboarding, compliance, and reporting. This position is responsible for
ensuring accurate intake and verification of bookings, processing documentation for delivery partners, supporting
billing processes, ensuring monthly compliance to enable timely revenue recognition, and maintaining comprehensive
reporting schedules. This position will interact with sales, vendors, project managers, and departmental leadership in
a professional capacity.
Responsibilities
- Complete booking intake verification and create projects for new bookings.
- Create Purchase Orders for Delivery Partners to facilitate project execution.
- Track invoices for partner-delivered projects to ensure timely cashflow.
- Create weekly compliance reports and manage resolution of exceptions, including project hygiene, time
tracking, and billing discrepancies.
- Support resolution of billing discrepancies for clients.
- Manage new vendor onboarding processes, ensuring all documentation and system requirements are met.
- Support monthly pre-billing requirements, including time sheet reconciliation, completeness checks,
Salesforce submissions, compliance reporting, and follow-ups.
- Prepare and deliver weekly, monthly, and quarterly operational reports as required.
Qualifications, Skills, Experience
- Bachelor's degree in Business Administration or related field.
- 2-4 Years in Business Operations or Order to Cash Operations support roles.
- Proficiency with business systems and platforms such as Microsoft Office and Salesforce.
- Advanced Microsoft Excel skills including formulas and building reports and models
- Strong analytical and problem-solving skills
- Excellent English communication and interpersonal skills with ability to work collaboratively across
departments and with external partners.
Key Competencies
- Process-oriented and proactive problem-solving skills
- High level of integrity and professionalism
- Excellent time management and reporting abilities
- Adaptability to changing priorities and requirements
