Overview
We are seeking a highly motivated Operations / Business AI Specialist to support our U.S.-based operations by leveraging AI tools to improve business processes, solve operational challenges, and enhance team productivity. This role is ideal for a high-caliber professional who thrives in a fast-paced environment, possesses exceptional analytical and communication skills, and enjoys using AI to drive business outcomes.
Responsibilities
- Partner with U.S.-based teams to support daily business operations and process improvement initiatives.
- Utilize AI tools to streamline workflows, automate repetitive tasks, and improve operational efficiency.
- Analyze business challenges, identify root causes, and implement practical AI-driven solutions.
- Create and maintain documentation, SOPs, reports, and operational workflows.
- Support AI implementation projects and assist with testing, deployment, and user adoption.
- Monitor AI workflows and recommend continuous improvements.
- Provide responsive operational support during U.S. business hours.
Minimum Requirements:
- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field.
- Strong problem-solving, analytical, and critical thinking skills.
- Excellent written and verbal English communication skills.
- Experience using AI platforms such as ChatGPT, Claude, Microsoft Copilot, Gemini, or similar productivity tools.
- Strong organizational skills with the ability to manage multiple priorities.
- Ability to work independently while collaborating effectively with remote U.S.-based teams.
Preferred Requirements:
- Experience supporting business operations, project management, customer success, or process improvement initiatives.
- Experience with workflow automation platforms such as Make.com, Zapier, Power Automate, or n8n.
- Familiarity with CRM, ERP, or business management systems.
- Exposure to data analysis, reporting, or AI workflow development.
- Experience working with international or U.S.-based organizations.
