- Are you curious, excited by experimentation and always looking for a better way of doing things
- Do you want to keep learning and developing whilst getting hands-on experience working in the embedded payments space
- Do you want to have the opportunity to high-growth environment with a fast-paced and collaborative culture where you will work with some fantastic clients and partners
If so, we would love to hear from you!
We are looking for ambitious, value‑adding talent to join Modulr — one of the fastest‑growing payments businesses in the UK and Europe — to help drive Change and Automation across our Operations function. This role will lead process improvement, operational change and automation initiatives that enhance our operational process's while delivering greater efficiency and consistently high service standards.
We are looking for a Mumbai based candidate to leverage our Office First strategy but the wider team is based across various locations and will support both our UK and European entities.
About Us
At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.
Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr now has over 450 employees spread globally across offices in London, Edinburgh, Amsterdam, Mumbai and Pune.
Modulr values
- Building the extraordinary; going that extra mile.
- Owning the opportunity; be passionate and proud of the time you invest.
- Move at pace; reach goals faster whilst supported on your career journey.
- Achieve it together, working collaboratively and being a Modulite.
The role
We're looking for an Operations Automation Engineer to join our Operations function and help us build smarter, faster and more scalable ways of working. The Operations function mainly executes processes to mitigate risks to Modulr across multiple tasks, covering Money Laundering/Terrorist Financing, Fraud, Sanctions and other Financial Crime risks. As the function grows, the ability to deliver well‑designed, efficient and scalable processes becomes increasingly critical.
This is a hands‑on, delivery‑focused role for someone early in their engineering or automation career who enjoys working close to operations, solving real problems, and implementing practical technical solutions. You will focus on building and improving tooling, workflows, scripts and lightweight automation that support Operational teams operating at scale. The Operations Automation Engineer will be responsible for analysing existing processes, identifying opportunities for improvement, and designing and implementing change that strengthens our control environment while driving efficiency. This includes supporting automation initiatives, improving documentation, ensuring changes land effectively with operational teams, and partnering with Product, Engineering and SMEs to deliver enhancements that scale with the business.
You do not need deep Financial Crime or Compliance experience to succeed in this role. What matters most is your ability to understand operational problems and turn them into effective, well‑designed technical solutions in a controlled environment.
Specific duties
- Analysing existing operational processes across Payment Operations, Screening, Fraud, and Onboarding to identify opportunities for improvement, automation and simplification.
- Designing and implementing process changes that enhance efficiency, strengthen controls and support scalable growth.
- Contributing to a culture of continuous improvement, ensuring processes evolve in line with regulatory expectations, business growth and operational needs.
- Work directly with frontline operations teams to understand pain points and design practical, scalable solutions that reduce manual effort and improve consistency.
- Own small‑to‑medium automation initiatives end‑to‑end, from problem definition and design through to build, testing, deployment and iteration.
- Maintain and enhance existing operational tools, scripts and dashboards, ensuring they remain reliable, well‑documented and fit for purpose.
- Translate operational requirements into clear technical solutions, balancing speed, quality and control.
- Support safe and controlled change by documenting solutions clearly and ensuring they land effectively with operational teams.
- Use data and performance insight to identify opportunities for further automation or workflow improvement.
- Partner with Product and Engineering teams where deeper system changes are required, while remaining accountable for operations‑side delivery.
- Contribute to a culture of continuous improvement, curiosity and problem‑solving within Operations.
About You
We're looking for someone who brings a technical, builder mindset, rather than a traditional compliance or change background.
- 1–3 years experience in an engineering, automation, technical operations or similar role.
- Hands‑on experience building solutions using one or more of the following:
- Scripting or programming (e.g. Python, SQL, JavaScript or similar)
- Low‑code / no‑code tools
- Workflow, case management or operational platforms
- Dashboards, reporting or operational MI tooling
- You understand the importance of strong governance and controlled change, and you're comfortable designing and improving operational processes.
- You bring strong analytical skills and can translate data, trends and operational insight into meaningful recommendations.
- You have experience delivering or supporting change, whether through process redesign, automation, or operational improvement.
- You're structured, organised and able to balance short‑term tasks with longer‑term initiatives.
- You communicate clearly, influence effectively and work well with stakeholders across Operations, Product and Engineering.
- You're comfortable working in a fast‑paced, evolving environment and enjoy taking ownership of problems and seeing them through to resolution.
- You have a strong interest in automation and efficiency, and you naturally look for ways to streamline processes and improve outcomes.
- You enjoy sharing knowledge, collaborating with others and contributing to a high‑performing operational culture.
- You are proactive, curious and solutions‑focused, with a strong ability to identify risks, understand controls and support continuous improvement.
ModInclusion
At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it's also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.
