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Amber

Operations Associate- UK- Remote

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  • Posted 4 hours ago
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Job Description

About AmberStudent:

Amber is the world's leading long term accommodation booking platform for student housing. We help students easily discover and book full time accommodations near their universities by eliminating negotiations, complex paperwork, and broken payment processes. Trusted by over 80 million students worldwide, Amber lists more than 1 million verified student housing units across 6 countries and 80 plus cities. Our platform standardises the end to end booking journey, making international student mobility seamless, transparent, and stress free. As we scale rapidly toward 1 billion dollars in annual gross bookings value, we are building the global infrastructure for student living. Join us in shaping the future of student housing.

Key Responsibilities:

  • Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
  • Act as an aggregator between the property managements and the students
  • Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
  • Maintain a solid conversion rate
  • Perform various tasks related to completing bookings during all the times
  • Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
  • Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
  • Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills required:

  • Excellent verbal and written communication skills in neutral English
  • Active listening skills
  • Good time management and planning skills
  • Objection handling skills
  • Strategic prospecting skills
  • Negotiation skills
  • Good call closing techniques
  • Proficiency in CRM or other similar softwares
  • Working in the UK Shift - rotational between the available UK shifts. (Non Negotiable)

Qualifications:

  • Education level - Graduate
  • Minimum 60% required in academics
  • Experience - 0 to 3 years
  • Experience in tele sales or similar background will be a plus
  • Preferred industry experience in real estate, hospitality, business development or customer service
  • Understanding of the UK market in terms of geography and demographics will be a plus

What will you get from amber

  • Stable career growth
  • Amazing work culture (trust us when we say this!)
  • Employee wellbeing policies (at the best standard)

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About Company

Job ID: 139451097