Operations Associate

About us

Interview Kickstart is a premier career transformation platform turbocharging tech careers through AI upskilling.

Founded in 2014 in Santa Clara by Soham Mehta, ex-Box Engineering Leader, and Ryan Valles, a transformative P&L leader and former CEO with a track record of scaling ventures, Interview Kickstart's vision is to help every tech professional thrive in today's fast-evolving tech industry.

With 40+ domain-specific coursesfrom foundational Machine Learning and Generative AI to Agentic AI, System Design, and DSAInterview Kickstart equips engineers, PMs, data professionals, and tech leaders to accelerate their careers. Its 600+ instructorsindustry practitioners, hiring managers, and senior engineers from FAANG+ companiesbring real-world insight and cutting-edge expertise into every classroom.

Beyond upskilling, Interview Kickstart offers end-to-end career support. Personalized mock interviews, resume and LinkedIn branding, career coaching, salary negotiation guidance, and performance-based job referrals ensure that your AI upskilling translates into real career breakthroughs. Over 25,000 professionals have already advanced their careers through Interview Kickstart.

Recognized by TIME x Statista and GSV 150 as a top EdTech company, Interview Kickstart is the go-to platform for tech professionals looking to future-proof their careers in the age of AI.

Role Overview:

We are looking for an Operations Associate who can manage day-to-day operational workflows, ensure smooth execution of live classes, and support internal teams across scheduling, content management, and customer experience. This role requires strong coordination skills, attention to detail, and the ability to multitask in a fast-paced environment.

What You Will Be Responsible For

• Managing resources, schedules, and content updates on IK's Learning Management System (LMS)
• Handling video operations including YouTube and Vimeo uploads, organizing video libraries, and tracking publishing timelines
• Executing assigned tasks and projects based on business needs with high ownership and reliability
• Managing operational communication extensive emailing, calendar coordination, and spreadsheet management
• Supporting live classes, including session monitoring, troubleshooting, and real-time coordination
• Providing customer support by responding to queries and ensuring a smooth learner experience
• Assisting with instructor hiring, onboarding, and ongoing coordination.

Preferred Qualifications

• Bachelor's degree in any discipline
• Should be comfortable working in night shift (8pm - 5:30am IST)
• Strong communication and organisational skills
• Comfortable working with tools such as LMS platforms, spreadsheets, and video management systems
• Ability to multitask, prioritize, and deliver in a fast-paced environment