Operations Associate

About GRIPIT

At GRIPIT, we partner with leading global brands to help them establish and scale in India. From import and distribution to e-commerce, marketing, and after-sales service, we offer end-to-end solutions that bridge global innovation with Indian consumers.

With a growing portfolio of international brands such as Bissell, Narwal, Yale, and EcoFlow, design and customer experience play a central role in how we communicate value and build trust across our ecosystem.

What you'll do

• Own the day-to-day E-commerce operations across platforms
• Ensure seamless order flow - processing, tracking, returns & cancellation
• Manage listings, inventory, and pricing accuracy
• Coordinate with vendors, logistics partners, and internal team
• Manage order processing, dispatch planning, and shipment tracking
• Ensure timely and accurate dispatch of customer order
• Resolve operational issues and keep platforms running smoothly
• Monitor performance and highlight gaps proactively

What we're looking for:

• 1–3 years of experience in E-commerce operations
• Hands-on with marketplaces and order management systems
• Strong coordination and problem-solving skills