Operations Associate - Executive Assistant

Company Overview:

One of our client, is an AI-driven solution transforming how top Private Equity (PE), Consulting, and Investment Banking firms conduct research and due diligence. Backed by Y Combinator and elite venture firms, Model ML has raised millions in stealth and is trusted by the world's leading financial institutions. Work directly alongside two visionary founders with a proven track record—both have successfully exited previous Y Combinator companies. Join a flat, dynamic, and lean team at the cutting edge of AI and finance. Together, we are building something extraordinary and scaling rapidly.

Role Overview:

This role supports the team across multiple fast-moving workstreams. The emphasis is project management, execution discipline, and clear communication. You own systems, track progress, and make sure nothing drops.

Key Roles & Responsibilities:

1. Execution & Task Ownership:

- Own end-to-end execution across product, operations, and internal workflows.

- Translate ambiguous instructions into clear action plans and deliverables.

- Drive follow-ups proactively and ensure tasks are fully closed.

2. Calendar & Time Management:

- Manage a fast-moving, high-volume calendar.

- Proactively resolve conflicts based on shifting priorities.

- Ensure every meeting has a clear agenda and the right participants.

- Protect and allocate time for deep work based on urgency and impact.

3. Notion & Internal Systems:

- Build and maintain core operating systems in Notion.

- Own trackers, workflows, automations, and internal tooling.

- Standardize structures across teams. (hiring, reviews, engagements, etc.)

- Continuously improve system clarity, usability, and accuracy.

4. Communication & Coordination:

- Act as the central coordination layer across Slack, email, and WhatsApp.

- Summarize discussions, clarify decisions, and drive next steps.

- Communicate clearly with internal and external stakeholders.

- Maintain high signal-to-noise across all communication.

5. Data, Tracking & Quality Assurance:

- Maintain accuracy across trackers, dashboards, and internal systems.

- Identify inconsistencies, edge cases, and process gaps.

- Flag issues early and propose effective solutions.

- Treat attention to detail and correctness as non-negotiable.

How Youʼll Work:

- Operate at high speed with time-sensitive, interdependent tasks.

- Thrive in low-structure environments, creating clarity independently.

- Take full ownership and execute without constant direction.

- Handle frequent context switching across multiple workstreams.

- Work within daily check-ins and rapid feedback loops.

What Success Looks Like:

- Tasks are completed proactively without needing follow-ups.

- Calendars are clean, optimized, and conflict-free.

- Systems improve continuously without prompting.

- Communication is clear, concise, and action-oriented.

- Issues are identified and resolved before escalation.

Requirements:

- 2-3 years of experience in operations or coordination roles.

- Strong project management instincts across multiple workstreams.

- Advanced proficiency in Notion. (databases, relations, automations)

- Clear, structured written communication Slack and email)

- High attention to detail and reliability.

- Comfortable working in fast-paced, ambiguous environments.

- Comfortable working in the EST Eastern Standard Time) time zone.

Nice to Have:

- Experience in startups, consulting, or finance.

- Exposure to async, distributed teams.

- Familiarity with UK or US working styles.

- Comfort using AI tools. (e.g., ChatGPT, Claude)

Scope & Growth:

- This role will evolve quickly with the company's growth.

- Future scope may expand into product, GTM, or internal operations.

- Core expectation remains strong generalist execution and ownership.