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Amber Road

Operations Associaste- US

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  • Posted 12 hours ago
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Job Description

About AmberStudent

About Amber

Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. With 1M+ listings across 80+ cities, we are scaling rapidly toward $1B in annual bookings — and leveraging AI to transform how we operate, build, and scale.

Key Responsibilities

  • Perform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stay
  • Act as an aggregator between the property managements and the students
  • Create an excellent rapport with the assigned demographic to ensure smooth sales cycle
  • Maintain a solid conversion rate
  • Perform various tasks related to completing bookings during all the times
  • Constantly communicate with the assigned leads via WA, Email and other integrated tools on CRM.
  • Exhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectively
  • Ability to perform under pressure and self-motivated to complete assigned targets within a stipulated time

Skills Required

  • Excellent verbal and written communication skills in neutral English
  • Active listening skills
  • Good time management and planning skills
  • Objection handling skills
  • Strategic prospecting skills
  • Negotiation skills
  • Good call closing techniques
  • Proficiency in CRM or other similar softwares
  • Working in the UK Shift - rotational between the available UK shifts. (Non Negotiable)

Qualifications

  • Education level - Graduate
  • Minimum 60% required in academics
  • Experience - 0 to 3 years
  • Experience in tele sales or similar background will be a plus
  • Preferred industry experience in real estate, hospitality, business development or customer service
  • Understanding of the UK market in terms of geography and demographics will be a plus

What will you get from amber

  • Stable career growth
  • Amazing work culture (trust us when we say this!)
  • Employee wellbeing policies (at the best standard)

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About Company

Job ID: 149071905