Operations and Front Office Executive

Plexus Management Services is hiring an Operations & Front Office Executive, who will be responsible for managing client interactions, supporting day-to-day operational tasks, and ensuring smooth coordination between clients and internal teams.

Location: Kolkata, Salt Lake Sector 1 (Work from Office)

Reporting To: Operations Manager

Employment Type: Full-time

Key Responsibilities

·      Manage front desk operations — greet clients/visitors, handle incoming calls, and direct queries appropriately

·      Handle client communication (calls, emails, WhatsApp) for basic queries, follow-ups, and updates

·      Conduct client interaction activities including calls and occasional visits, as required

·      Perform sanity/verification calls to existing clients

·      Upload and manage required forms and documentation accurately

·      Maintain and update client records, files, and operational trackers with high accuracy

·      Conduct basic website checks/updates to ensure information accuracy

Required Experience

·      0–2 years of experience in operations, front office, or customer-facing roles

·      Freshers with strong coordination and communication skills can also apply

Required Skills

·     Working knowledge of MS Excel

·      Good communication and coordination skills

·      Basic administrative and documentation handling ability

Languages Required

Proficiency in any two: Bengali / English / Hindi

Education: Graduate (Any discipline)

Compensation: Upto INR 15k monthly

Immediate joiners preferred