Dabble is a homegrown brand based in Bangalore, founded in 2017 with a vision to create toxin-free, development-friendly art supplies for children. Our mission is simple — to help children freely explore their creativity, while giving parents the confidence and peace of mind they deserve.
What began as a passion for safe, child-led play has grown into a trusted name among parents, educators, and retailers across India. Over the years, Dabble has proudly achieved several milestones:
- Featured on Shark Tank India (2023)
- Incubated at NSRCEL, IIM Bangalore
- Recipient of the Elevate Award for Innovation from the Government of Karnataka
- Available in leading retail stores like Hamleys, FirstCry, and Sapna Book House
Key Responsibilities
E-commerce & Listings
- Manage product listings on online platforms like Shopify, Amazon, and others.
- Monitor and analyze website performance; track key metrics (conversion rates, bounce rates, etc.).
- Collaborate with the Marketing team to create and implement promotions, campaigns, and offers.
- Track and analyze competitor activity and e-commerce trends to identify growth opportunities.
- Follow guidelines for product uploads, SEO optimization, and visual content.
Operations & Logistics
- Coordinate with logistics partners to ensure timely deliveries and pickups.
- Track and manage inventory — incoming stock, returns, and record-keeping.
- Collaborate with vendors and raise purchase orders (POs) to ensure timely availability of materials.
- Maintain return logs and reasons for better service insights and improvements.
- Follow up with COD and cart-abandoned customers to improve conversion rates.
- Liaise with bulk customers and provide support to convert leads into orders.
Customer Service
- Engage with customers to resolve service-related issues and ensure satisfaction and retention.
- Coordinate with the customer service team to resolve queries efficiently.
Finance & Bookkeeping
- Maintain accurate records of invoices, bills, and petty cash.
- Prepare and verify bills before processing payments.
- Generate invoices for online and vendor transactions.
- Support finance reporting through sales reports and analysis of key financial metrics.
Quality & Compliance
- Ensure all products adhere to Dabble's toxin-free and quality benchmarks.
- Monitor internal adherence to processes and act as a role model for operational discipline.
Key Requirements
- Fresher in Operations/ Data Analytics or 1-2 years of experience in e-commerce operations or related roles.
- Proficiency in analytical tools (Google Analytics, Excel, etc.).
- Experience with platforms like Shopify, Amazon Seller Central, and logistics dashboards.
- Strong communication and coordination skills.
- Ability to multitask, stay organized, and work independently.
- Knowledge of inventory management and basic bookkeeping preferred.
