Operations Analyst

Job Description:

Amazon Pay seeks an Ops Analyst to support the Amazon Marketplace Payments Strategic Partnerships team within the acceptance organization. This position will be focused on the Strategic Partnerships initiative in the Payments org, which works on business development with Banks and other financial institutions. Initially responsibilities will include:

• Resolution of Bank ARs
• Closures of legal agreements
• Follow up with banks on Reconciliation of Cashback promotions along with Payments BizOps
• Working closely with Category Bizops on Cashback programs
• Configuration/Approval of promotions
• Deepdive and resolve customer escalations
• Support new initiatives
• Supporting Payments Finance with data, KPI Dashboards, Reporting, etc.

The individual will also participate in the effort to define processes and be responsible for delivering

necessary results to support the business and operational requirement. He/She, along with the Program Manager, will interface with the various internal teams in a highly agile environment. This position requires a proactive, highly motivated individual with an aptitude for streamlining processes and who can work independently to deliver accurate and timely results. This role requires an individual with excellent operational, research and communication skills, and outstanding business acumen. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment.

Basic Qualification:

• Bachelor's degree in marketing, communications, business, or equivalent
• 2+ years of sales experience
• Experience with data analysis tools (Excel, SQL)
• Experience working with cross-functional teams
• Experience managing end-to-end program delivery