About OnGrid
OnGrid is a leading digital trust platform offering digital KYC, verifications, and background checks for onboarding employees, contractors, users, merchants, customers, etc. Founded by IIT-B alumni, OnGrid has completed more than
500+ million checks across 4
000+ happy clients.
At OnGrid, we are focused on redefining and reimagining trust, safety, compliance, and accountability through our platforms OnGrid, eLockr, and Gridlines. Having built these basic pillars of trust (and creating a profitable venture with 300+ full-time people in the process), we now want our imagination to be let loose and think of avenues never explored and execute in ways never implemented before.
Objective
Ensuring timely execution of field operations.
Roles & Responsibilities
- Analyze field operations situations and share requirements with the team.
- Email communication need to be maintained in a timely manner.
- Regular follow-up with vendors to maintain SLA
- Maintain accuracy for vendor assignment
- Collaborate with internal stakeholders to resolve operation issues.
- Analyze operation data to identify gaps and trends
- Ensure that the TAT (turn-around-team) of an assigned task is met. Network expansion
Requirements
- Past experience in dealing with field executives. Experience in using field assignment-related tools and systems.
- Good geographical knowledge of India.
- MS Excel and MS Word knowledge. Google Sheets/ Docs good to have.
- Ability to multitask and work under pressure.
- Excellent communication skills, convincing power, and negotiating skills. Regional language proficiency is a plus.
