Location: Remote (occasional in-person work if required)
Type: Internship
Stipend: Starting at 5,000/month with potential increase based on skills and performance
About KashmKari:
KashmKari is a heritage-focused D2C brand dedicated to reviving and sharing Kashmiri artisanal craftsmanship with a global audience. We focus on high-quality Kashmiri art and a thoughtful, customer-first experience.
About the Role:
We're looking for an intern to support customer communication and daily operations. The ideal candidate is an Independent Worker, eager to learn, and has some understanding of brand communication.
This is a generalist role. Your main focus will be on customer service and coordination, but there's also room to contribute to areas like AI-driven workflows, backend operations, or digital and content marketing if that interests you.
We're also preparing to launch a sister D2C brand in the US and Middle East markets. If you're interested, there's an opportunity to be part of that project as well.
What You'll Do:
- Handle customer support and contribute to delivering a strong customer experience
- Assist with daily operations, including tracking pending orders and managing fulfilments
- Help with uploading and updating products across the website and marketplaces
- Support the execution of ad campaigns and basic marketing tasks
- Monitor order timelines and keep internal trackers up to date
- Assist with other operational activities as needed
- As this is a cross-functional internship, you may also explore areas like tech, process improvements, or Digital marketing, depending on your interest and skills
What We're Looking For:
- Strong understanding of communication tone and how it impacts customer experience
- Has basic familiarity with D2C or e-commerce platforms, or is quick to learn
- Self-driven, dependable, and comfortable managing multiple small tasks daily
- Has a general sense of brand communication what feels on-brand and what doesn't
- Open to learning and taking on responsibilities beyond the defined role
- (Optional ) Tech-obsessed, with prior experience or strong interest in using AI tools, agents, or automations
What You'll Get:
- Paid internship with stipend starting at 5,000/month, increasing based on skills and contribution
- Steep learning curve with hands-on exposure to a global D2C brand operating across multiple markets
- Experience in e-commerce coordination and brand communication
- Opportunity to explore areas like AI workflows, backend operations, or digital marketing based on interest and capability
